Introduction
At Normiqo Technologies Private Limited (“Normiqo”, “we”, “our” or “us”), we value privacy and are committed to handling personal information responsibly. This policy applies to information collected through our website, enquiry forms, demonstrations, customer support interactions and our software products and services.
Information We Collect
Depending on how you interact with Normiqo, we may collect:
- Name, company name, job title and business contact details
- Email address and phone number
- Information about your organization, workforce, operations and product requirements
- Information submitted through demo, contact, support or career forms
- Technical and website-usage information collected through cookies, server logs and analytics tools
- Information processed while providing contracted products and services, subject to the relevant customer agreement
How We Use Information
We may use information to:
- Respond to demo, contact, support and business enquiries
- Provide, implement, maintain and improve our products and services
- Communicate service information, product updates and relevant business communications
- Understand website performance and improve user experience
- Protect our systems, investigate misuse and maintain service reliability
- Meet contractual, legal and regulatory obligations
We do not sell personal information.
Third-Party Services and Sharing
We may use trusted service providers for website analytics, communications, maps, video content, cloud hosting, infrastructure, security and support. These providers may include services offered by Google, Microsoft, YouTube and cloud infrastructure providers.
Information is shared only where reasonably necessary for the stated purpose, subject to contractual or technical safeguards where applicable. Third-party services operate under their own privacy policies.
Cookies and Analytics
Our website may use cookies and similar technologies to maintain essential functionality, understand website usage and improve performance. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Data Security and Retention
We use reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Information is retained only for as long as reasonably required for the purposes described in this policy, contractual requirements, dispute resolution, security, or applicable legal obligations.
Your Choices and Rights
Subject to applicable law and the nature of our relationship, you may request to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent for marketing communications
- Raise a privacy concern or request clarification about our practices
We may need to verify your identity before acting on a request.
Policy Updates
We may update this Privacy Policy to reflect changes in our services, technologies or legal requirements. The revised version will be published on this page with an updated date.
Contact Us
For privacy-related questions or requests, contact: